Growing from a modest team of four to a vibrant workforce of 20, Inspire Accountancy has seen remarkable growth over the past few years. This expansion brought not only opportunities but also challenges, particularly in managing employee absences.
Kathy Johnson, Client Services Manager at Inspire, shares how Timetastic became an essential tool in their journey toward operational efficiency.
A recommendation that made a difference
In the early days, Inspire managed holiday requests with paper forms and by manually updating a spreadsheet. This time-consuming system was hugely unreliable, with forms often going missing, and keeping track of staff availability became a real hassle. As the team grew, it became clear that a more sophisticated solution was needed.
Sometimes, the best solutions come from casual conversations. During a chat with a friend, Kathy was introduced to Timetastic. Intrigued by the possibility of a more streamlined process, she decided to give it a try.
"Timetastic was actually recommended to me by a friend," Kathy recalls. “We were just having a chat and explaining what problems we were having. So, she recommended Timetastic straight away to me.”
Managing time off with Timetastic
From day one, the benefits of Timetastic were clear. “It allowed us to navigate around the software and start adding employees,” Kathy explained. “The support was excellent. I’d email a query across and get a response immediately and compared to a lot of other software out there, it was actually half the price of some of them. That absolutely made my mind up that Timetastic was the software that we were going to choose.”
Kathy appreciated how the software's intuitive layout made it easy to navigate, allowing the team to organise absence data by departments or view the entire company at a glance. "The initial layout of it, it's really clear to see," she notes.
One standout feature was the ability to categorise different types of leave, which is essential for an accountancy firm where many employees are also studying for exams. Additionally, the burnout board became an invaluable tool, highlighting team members who hadn't taken a break in a while and may need a nudge to take some well-deserved time off. "It also has a burnout board, which is a really great feature," Kathy mentions.
With Timetastic, the administrative burden of managing leave vanished. Kathy noted that without it, her time would be overwhelmed by paperwork.
The clear overview provided by Timetastic meant that Inspire could plan more effectively, optimising workflow and making sure client deadlines are always met.
Reflecting on their journey, Kathy can't imagine returning to their old ways. Timetastic has not only simplified leave management but has also played a part in supporting Inspire's culture of care and efficiency. For Kathy, recommending Timetastic to other businesses is a no-brainer.
"I would absolutely recommend Timetastic to other businesses. It's been so beneficial to us."
Inspire's story is a testament to how the right tools can transform business operations, freeing up time to focus on what truly matters.